Privacy Policy

1. Information We Collect

We collect and process different types of information based on your use of our services, including:

– Personal Information: When you create an account, we collect your name, email address, contact information, and any other details you provide.
– Health Information: As a virtual health platform, we may collect details relevant to your health consultations, including health records, prescriptions, and any other health-related information you provide.
– Device and Usage Information: We automatically gather information regarding the device you use to access our platform, including IP address, browser type, and activity logs.
– Mobile Opt-In Data: If you opt-in to receive SMS notifications or other mobile communications from us, we collect your mobile number and opt-in preferences.

2. How We Use Your Information

We use the information we collect to:

– Provide you with virtual health services and maintain your account.
– Respond to your requests, questions, and provide customer support.
– Improve our platform, develop new services, and analyze usage patterns.
– Send you important notifications, such as updates to our services, terms, and policies.
– Marketing and Promotions: With your consent, we may send promotional messages via email or SMS. You can opt-out at any time.

3. Mobile Opt-In Data Policy

We respect the privacy of your mobile opt-in data. No mobile opt-in data will be shared with third parties. This includes any mobile numbers, SMS consent details, and communication preferences. You can unsubscribe from mobile communications at any time by following the instructions in the message or contacting our support team.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information under the following conditions:

– With Healthcare Providers: To provide you with the services and care you request, we may share relevant health information with healthcare providers on our platform.
– Service Providers: We work with trusted third-party service providers to help us operate and improve our platform. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
– Legal Compliance: We may share your information to comply with legal obligations, enforce our Terms of Service, and protect the rights and safety of our users and the public.

5. Security

We take reasonable measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information as long as it is necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you choose to close your account, we will delete or anonymize your data as per applicable laws and regulations.

7. Your Rights and Choices

You have certain rights regarding your information, including:

– Access and Correction: You can access and update your account information directly through your profile.
– Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
– Marketing Preferences: You can opt-out of marketing emails and SMS communications by following the instructions in each message or adjusting your preferences in your account settings.

8. Third-Party Links

Our platform may contain links to third-party websites. This Privacy Policy applies solely to information collected by CannaHealrx.com. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technologies, legal requirements, or other factors. We will notify you of any significant updates via email or through a notice on our platform.